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Size

To ensure accuracy and consistency in our size guide, all measurements for our products are taken with the garment laid flat on a table, rather than on a model or mannequin. This method allows us to measure all dimensions in their most natural state, without any stretch or distortion that might occur when worn.

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Terms and conditions

These terms and conditions (the “Terms”) set out the legal terms and conditions that apply to your use of our site, any subdomains thereof and any other sites operated by us or on our behalf, and other services we provide (“Services”).

Please read these Terms carefully and make sure you understand them before using the Services. Please note that by using the Services you agree to be bound by these Terms. If you do not agree to these Terms, you will not be able to use the Services and must leave the Site immediately. If you continue to use the Site or place an order for products, we will treat this as your acceptance of these Terms.

1. ABOUT OUR COMPANY

HOVER GLOBAL LLC (referred to as “Our Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. We are registered in the Republic of Armenia at the address: YEREVAN, SARI TAH 6 SHARQ, 162. TIN 00518754, ID 278.110.1321159

2. OUR SERVICES

The Services we provide allow you to search on the Site and purchase goods; we also provide some additional services, such as organizing the delivery of goods and assistance in working with clients.

The contract for the sale of goods is concluded between you and our company. Your contract with us is completed when the goods are delivered to you by courier or collected by you from the delivery service.

3) OUR LIABILITY

If, in selling Goods and Services to you, we fail to comply with these Terms, we will be liable for any loss or damage you suffer if this is a foreseeable result of our breach of these Terms or our negligence. However, we are not liable for loss or damage that is not foreseeable. Damage or loss is foreseeable if it was an obvious consequence of our direct breach or if you and we (jointly) anticipated that it would occur at the time the contract to sell the goods was entered into.

4)  PRODUCTS

We try to be as accurate as possible when describing products on the Site. If you would like to receive additional information about the product, please contact our consultants. Product images on the Site are for illustrative purposes only and, while we endeavor to ensure accurate color reproduction, we cannot guarantee that the image on your computer screen accurately reflects the actual color of the products.

5)  By publishing these Terms, Hover Global LLC, hereinafter referred to as the “Seller/Our Company,” invites an unlimited number of individuals to enter into an agreement for the purchase and sale of Goods (hereinafter referred to as the “Agreement”) offered by the Seller for sale on the website https://sorelle.store (hereinafter referred to as the “Site”) ") subject to the conditions set out below.

The Seller offers products for sale on the site exclusively to the end users of the Product (hereinafter referred to as the “Consumer”/“Buyer”).

“Buyer” is an adult, legally capable citizen who intends to order or purchase, or who orders, purchases or uses goods exclusively for personal, family, household and other needs not related to business activities.

These Terms are a public offer and contain all the essential terms of the purchase and sale agreement remotely through the online store and govern the relationship between the Seller and the Buyer. The provisions of the legislation on the sale of Goods remotely apply to the relationship between the Buyer and the Seller.

 

These Terms govern solely the offer, transmission and acceptance of orders for the purchase of goods offered on the sorelle.store website between Buyers-users of the website sorelle.store and Hover Global LLC.

 

6) The Seller reserves the right to unilaterally make changes to these Terms with mandatory publication on the Site. The Buyer undertakes to independently monitor all changes on the Site.

 

7) These Terms take precedence over other documents published on the Site.

8) By placing an Order for the Goods, the Buyer undertakes to pay for it, accept it and comply with the terms of the Offer, and the Seller, in turn, undertakes to fulfill its own obligations to transfer ownership of the paid Goods to the Buyer, under the terms of this Offer.

9) Performance of the contract with the Seller

9.1 In order to place an order for the purchase of one or more products on the sorelle.store website, you must fill out the order form online and send it to the Seller electronically in accordance with the relevant instructions.

 

9.2 The order form contains information about the main characteristics of each product ordered, indicating its unit price (including all applicable taxes and duties), the payment method you can use to purchase each product, the terms of delivery of the purchased products, delivery costs, and conditions for returning purchased goods.

 

9.3 The order is considered accepted after the Seller receives the order form in electronic form and verifies the correctness of the information specified in the order.

 

9.4 Before accepting your order for the purchase of goods, you must read the Terms of Sale carefully, print this information using the print function and retain a copy of these terms for your personal use.

 

9.5 The order form is stored in our database for the time necessary to process your order and in accordance with legal requirements. You can view your order form in the Cart section.

 

9.6 Once the order has been submitted, it will be processed by the Seller.

 

9.7 The Seller has the right not to process or cancel purchase orders if there are no sufficient guarantees of solvency, if the order is incomplete or incorrect, or if the ordered goods are no longer in stock or in other cases. In the above cases, we will notify you by email that your contract has not been fulfilled and that the Seller has not processed your order, giving the relevant reasons. If the products presented on the sorelle.store website are no longer available at the time of your last visit to the site or at the time the Seller receives your order form, the Seller undertakes to notify you of the unavailability of the goods you ordered within five (5) days from the date the seller receives your order. If, after submitting the order form, the cost of goods that are no longer in stock has been paid, the Seller will refund the amount paid for these goods.

 

9.8 By submitting an order form to the Seller, you unconditionally accept and undertake to comply with the requirements of these Terms as part of your contract with the Seller. If you do not agree with certain provisions of these Terms of Sale, please do not submit an order form for the purchase of goods offered on the site sorelle.store and leave the site.

 

9.9 Once the order form has been submitted, the Seller undertakes to send you an order confirmation email for the purchase of goods containing a summary of the information provided in the order form (Terms of sale, main characteristics of the goods, detailed price information, payment terms and delivery costs).

10) Guarantees and indication of the price of the goods

10.1 The Seller does not sell used goods, defective goods or goods whose quality does not meet established market standards.

 

10.2 Prices are subject to change. Please check the final sale price before submitting the applicable order form.

 

10.3 If you decide to exercise your right to return purchased goods, the Seller has the right not to accept returned goods if the corresponding presentation of the product is missing or more than 14 calendar days have passed from the date of purchase.

 

10.4 In the event of unforeseen situations that lead to an erroneous price setting (software failure, hacker attack on the Seller’s website, as well as erroneous actions of personnel), the Seller immediately notifies the Buyer about this so that the Buyer can place an Order for the Product at the correct price or cancel the Order.

 

If it is not possible to contact the Buyer, the Order is considered cancelled, and if the Buyer has already paid for the Goods, the payment paid for the Goods is returned to the Buyer.

 

The Seller reserves the right to cancel the Buyer’s Order in cases where the Order for the Product was made at an incorrect price, even if the Product was shipped, if the error is obvious and not doubtful, and also in cases where the Seller has every reason to believe that the mistake made could not have gone unnoticed by the Buyer.

11) Payment

Payment for the cost of the goods and the corresponding delivery must be made using one of the methods specified in the order form.

 

12) Transportation and delivery of goods

For information about the procedure for delivering goods, see the Delivery and Payment section. We ask you to carefully study this section. The information provided in the Delivery and Payment section forms an integral part of these Terms and Conditions and, therefore, you must read this information carefully and accept the relevant terms and conditions at the time of submitting your order form.

 

13) Customer service

Please contact our Customer Service for more information by phone +37455871610 or email admin@sorelle.store

 

14) Return of goods

14.1 You may return goods purchased from Us without paying any penalties and without specifying a reason within fourteen (14) calendar days from the date of receipt of goods purchased on the website sorelle.store

 

14.2 To return goods, you must fill out the Return Form sent upon receipt of your request by phone +37455871610 or email admin@sorelle.store within fourteen (14) calendar days from the date of receipt of your order.

 

15) Intellectual Property, Software and Content

We are the owner or licensee of all intellectual property rights in the Site and its content (text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, including the presentation and compilation thereof) (“Content”). . The rights to the Site and Content are protected by international copyright laws as well as applicable national copyright and database rights laws. All these rights are reserved.

You must not systematically extract and/or reuse portions of the Site or Content. In particular, you must not use data mining, robots or similar data gathering and extraction tools to extract (either once or repeatedly) for the purpose of reusing any significant portions of the Site. You must not create and/or publish your own database containing material portions of the Site (such as our prices and product listings) without our prior written consent.